Testimonials & Case Studies
NSW Department of Industry – Crown Lands
Business Process Reviews within Tenure and Business Programs
Joseph Consulting were appointed to undertake a review of specific business processes within the Tenure and Business Program Directorate of Crown Lands.
Interviews and discussions were held with Frontline Staff to gather information and understand the business processes. The findings were presented in Bucket Diagrams that analysed ‘flow rates’ of the processes and to identified areas of ‘blockage’. Each Bucket Diagram was accompanied with significant recommendations that deliver operational clarity.
Key Contact
Brendan Logan
Acting Director Tenure and Business Programs
NSW Department of Industry – Crown Lands
www.crownland.nsw.gov.au
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Drawn 7/9/25
Testimonials & Case Studies
We work at building long term relationships with our clients. Here are some of the recent projects we have engaged in:
Timothy Project
Timothy Project was a leadership development and mentoring program for 18 to 24 year olds. This program formed part of Joseph Consulting’s corporate social responsibility contribution to the community.
Documentation of existing and enacted GCWA project delivery framework
Gold Coast Waterways Authority engaged Joseph Consulting to explore and review their existing and enacted project delivery framework.
Development of DfMTA Process: Key Barriers
The ability to effectively engage with key stakeholders and to quickly see the whole business picture gave excellent clarity.