Testimonials & Case Studies
NSW Department of Industry – Crown Lands
Business Process Reviews within Tenure and Business Programs
Joseph Consulting were appointed to undertake a review of specific business processes within the Tenure and Business Program Directorate of Crown Lands.
Interviews and discussions were held with Frontline Staff to gather information and understand the business processes. The findings were presented in Bucket Diagrams that analysed ‘flow rates’ of the processes and to identified areas of ‘blockage’. Each Bucket Diagram was accompanied with significant recommendations that deliver operational clarity.
Key Contact
Brendan Logan
Acting Director Tenure and Business Programs
NSW Department of Industry – Crown Lands
www.crownland.nsw.gov.au
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Drawn 30/10/23
Testimonials & Case Studies
We work at building long term relationships with our clients. Here are some of the recent projects we have engaged in:
Private Seawall & Narrowneck Shoreline Response Projects
Prof. R. Tomlinson noted 'The Joseph Consulting team have provided insightful professional input to this challenging project.'
Business Process Reviews within Tenure and Business Programs
Each Bucket Diagram was accompanied with significant recommendations that deliver operational clarity.
Development of DfMTA Process: Key Barriers
The ability to effectively engage with key stakeholders and to quickly see the whole business picture gave excellent clarity.